During our peak season absolutely NO RETURNS will be accepted for sales made between January 15, 2018 and March 18, 2018. There will be no exchanges, refunds, or store credits issued during this time period. This policy is set due to the high peak season demand for the products we sell.
This is not because we do not stand by our products, this is a commonly set policy used by highly seasonal retailers.
There will be a 25% Restocking Charge on all returned purchases. Shipping Charges are NON-REFUNDABLE. No exchanges or refunds after 5 days from purchase date. All claims must be filed within 3 days of receiving date. Important Note: Absolutely all sales are ALWAYS final NO EXCHANGES AND NO RETURNS on costumes, jewelry, dolls, umbrellas, decorations, hats, feather, face, or ceramic masks.